Choose from a variety of shop types to evaluate all communication channels:

Shop Types

Don't see the shop type you need? Request a demo now to discuss additional options.

  • On-Site

    On-Site

    On-Site

    From $186.00 USD
    From $186.00 USD
  • Phone

    Phone

    Phone

    From $65.00 USD
    From $65.00 USD
  • Internet Shop

    Internet Shop

    Internet Shop

    $60.00 USD
    $60.00 USD

Mystery shop services are offered only for customer-owned / managed apartment communities in the continental United States.


Backed by more than 35 years of multifamily industry expertise, Grace Hill Mystery Shopping solution is your trusted guide to performance improvement.

Our unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease.